According to the National Conference of State Legislatures, lack of transportation prevents more than 3 million people from seeing a doctor each year in the United States. Uber hopes to remedy this situation with Uber Health, a ridesharing service that transports people to and from the doctor. The company believes all patients should be able to receive medical treatment. With this new service, those who formerly had no means of getting to their doctor’s appointments will now have the ability to do so.
How Uber Health Works
Uber has partnered with multiple health care organizations to drive patients to and from medical appointments. Rides can be scheduled by receptionists or staffers, and can be booked up to 30 days in advance or for immediate pickup. In order to meet the privacy requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Uber drivers will not know which of their passengers are using Uber Health.
The Uber Health system will allow patients to get rides without using the app. Instead, the company will send SMS text messages or use landline calls to give patients necessary ride information. Drivers will still use the Uber app to pick up passengers.
Uber Health is not designed to replace emergency medical transportation. It will provide comfortable and convenient rides to and from hospitals, clinics, physical therapy centers, senior care centers, and rehab centers. Tested by 100 health care organizations, this new service will help reduce the number of people without access to medical care.
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