a passenger looking at their rideshare app

Steps You Should Take Immediately Following a Rideshare Accident

Rideshare services like Uber and Lyft have become integral parts of our transportation landscape, offering convenience and affordability. However, accidents can happen, even when you're just a passenger. In the chaotic aftermath of a rideshare accident, knowing what steps to take is crucial.

Ensure Safety First

Check for Injuries

The safety and well-being of all passengers and drivers involved should be your top priority. Check yourself and others for injuries and seek medical attention immediately if needed.

Move to a Safe Location

If it's safe to do so, move away from the accident scene to avoid any potential hazards, such as oncoming traffic.

Seek Medical Attention

Call 911

Even if injuries seem minor, it's essential to call 911 and request emergency medical services. Some injuries may not be immediately apparent, and it's crucial to have a medical professional assess your condition.

Document Injuries

Take photographs of any visible injuries as evidence. These photographs can be valuable if you need to make an insurance claim or seek compensation later.

Document the Scene

Collect Information

Gather essential information from all parties involved, including names, contact information, driver's license numbers, and insurance details. Don't forget to obtain contact information from witnesses as well.

Take Photos

Document the accident scene by taking photographs of the vehicles involved, the damage sustained, and any relevant road signs or conditions. This visual evidence can be invaluable during the claims process.

Note the Rideshare Details

Make a note of the rideshare company (e.g., Uber, Lyft), the driver's name, and the license plate number of the rideshare vehicle.

Notify Law Enforcement

Call the Police

It's essential to report the accident to the local police or law enforcement agency. A police report can provide an official record of the incident, which can be crucial for insurance claims and legal proceedings.

Cooperate with Authorities

When the police arrive, provide them with accurate and complete information about the accident. Stick to the facts and avoid making assumptions or admitting fault.

Report the Incident to the Rideshare Company

Notify the Rideshare Company

Contact the rideshare company to report the accident. They may have specific protocols and insurance coverage for such incidents.

Follow Company Instructions

Listen carefully to the instructions provided by the rideshare company. They may guide you on the next steps, such as filing a claim or providing additional information.

Preserve Evidence

Keep Records

Maintain detailed records of all communication related to the accident, including emails, texts, and phone calls with the rideshare company, law enforcement, witnesses, and insurance providers.

Preserve Evidence

Preserve any physical evidence related to the accident, such as damaged personal belongings or clothing. These items may be needed for documentation or as evidence in a potential claim.

Contact Your Insurance Provider

Notify Your Insurer

Contact your own auto insurance provider and inform them of the accident. They can guide you on the next steps, including how to file a claim with your insurance.

Review Your Policy

Familiarize yourself with your insurance policy, especially regarding coverage for accidents involving rideshare services. Understanding your coverage is essential for the claims process.

Seek Legal Counsel When Necessary

Consult an Attorney

If you've suffered significant injuries or face challenges in dealing with insurance companies, consider consulting a personal injury attorney experienced in rideshare accident cases. They can help protect your rights and navigate the legal complexities involved.

Know Your Rights

Understand your legal rights and options. An attorney can help you determine if pursuing legal action is necessary to seek compensation for injuries, medical bills, lost wages, and other damages.

Knowing what steps to take immediately following a rideshare accident is vital for ensuring your safety, preserving evidence, and protecting your legal rights. While no one expects to be in an accident, being prepared and taking these actions can make a significant difference when it comes to seeking compensation and recovering from the unexpected.

If you’ve been injured in a rideshare accident, don’t delay. Call Del Rio & Caraway, P.C. today at (916) 229-6755